I’ve been here with my wife tonight and I haven’t ever had service this bad. The evening started nice with nice seating near the show in the center of the establishment. Initially, the staff was reactive and helpful. But, we asked for some bread and dips, but never got it. The starter was good, and the portion was OK, but we ordered a second starter. The starter was brought pretty quick. However, it all started with a huge group coming in, which immediately reflected on the responsiveness of the staff. In other words, they were basically not present anymore and getting their attention was second to none. When the main course was brought eventually, the waiter tipped over the glass of drink of my wife and never brought a replacement. The table was wet and dirty after that, and not cleaned. The main course was actually very bad (while the starter was ok); my wife’s fish was dry and flavorless (seabass, they say it’s a signature dish) and my filet mignon was not medium rare at all and chewy. The mashed potato was dry and flavorless. Yet again, the filet mignon should be a signature dish. To get some taste at least I asked for salt and pepper (which took 5 minutes to get a waiters attention), and was brought eventually after another 5 minutes. In other words, the food was cold after that. Fine, in the meantime there were some shows, which were nice, but not special. It took 30 minutes before our (half full) main course plates were finally cleared off the table. Me and my wife discussed what we were going to do, and still decided to get desert. However, after waiting for 40 minutes and noone responded or was willing to assist us (which is funny, because I was willing to spent more money) we decided to leave and go to the reception to be at least anle to pay there. The moment we got up, a waiter came to ask where we were going, so apparently they do pay attention. Finally, I was able to pay, after waiting a total of 1 hour, without being able to order drinks, desert or whatever else I would want.

Nouba was understaffed, so on the one hand I can understand, but I spent a lot of money on food, and I have gotten better service from street food vendors around the world.

Don’t go to Nouba.

very bad service, the starter was ok but The main dish was very disappointing. My fish was extremely dry and flavorless, and the potatoes were completely stale. It was clear that they were not fresh. Unfortunately, the quality of the food did not meet my expectations.I don’t recommend this place at all. The waiter spilled my tea all over the table and didn’t even bother to properly apologize or offer to bring me another one. I’ve never had such an experience in my life. It was truly disappointing.