We contact the restaurants directly and keep you informed of the status of your reservation to save you time.

You don’t need to pay online to reserve a table on our site. Payment will be made directly on-site at the restaurant.

It is important to note that some restaurants may require a deposit or upfront payment to secure your reservation. This is not applicable to all restaurants, but some may have this policy in place.

There are no fees for booking at Safran by Koya online on our site. You can book a table for free and safely. You will only pay for your meal and any additional options you select on-site.

If you’ve already made a reservation through us, feel free to ask your question — we’ll answer directly or provide you with the manager’s contact if needed.

In all confirmed reservations, we include the restaurant’s direct contact details (WhatsApp or phone). If you haven’t booked yet, just send your request and we’ll connect you accordingly.

Yes, if you’re booking as a group, simply indicate the number of guests in the reservation form the Safran by Koya.
If your group includes more than 20 people, we’ll automatically send you our special group menu, along with pricing and all necessary details.

Yes, we provide personalized birthday services at the Safran by Koya.
After booking your table, just send us your request via WhatsApp or email.
We’ll share the available options, including prices for birthday cakes, gifts, and surprise arrangements (music, special moments, etc.).